Ground Handling describes the vital process in which passengers, baggage, cargo, and aircraft are handled on ground. Often neglected in the area of conflict between the airline and the airport but utmost important for passenger satisfaction. Impacted by high quality processes, well-trained staff, well-maintained equipment, quick and reliable services, Ground Handling proves to be a game changer in airport operations.

Being impacted by rising requirements form customers, regulators, and limited well-trained workforce, M2P understands the global best practices in Ground Handling and how digitization enables Ground Handlers to provide best-in-class services.

Speak to our experts to improve the Ground Handling experience for your airport, stakeholders, and passengers.